TERMS OF USE OF THIS WEBSITE
General:
These general terms and conditions of use (“Terms of Use”) apply to all users of this website. We may amend these Terms of Use from time to time. By accessing this website, you agree to be bound by these Terms of Use, as amended from time to time.
Copyright:
The contents of this website are the copyright of Plastic Welding Tools Pty Limited unless otherwise specified. You must not copy, adapt, reproduce, display or distribute the contents of this website in whole or in part for any commercial purpose without our prior written approval. You may copy, reproduce, print and use the contents of this website for personal or internal business purposes provided you include our copyright notice acknowledging our ownership of the copyright in the contents of this website.
Trade Marks:
The names Techspan (and all variations of that name) are trade marks of Techspan and may not be used without our prior written approval.
Terms and Conditions of Sale & Returns Policy:
All products and services promoted or offered for sale via this website are subject to our standard terms and conditions of sale. We do not accept returns or offer refunds if you change your mind, make a wrong selection, or your circumstances change. Please choose your industrial equipment carefully before purchasing.
In exceptional circumstances where a discretionary, change-of-mind return is pre-authorised by management, the return is strictly subject to the following rigid conditions:
- Pre-Authorisation: No returns will be accepted without a written Return Merchandise Authorisation (RMA) number issued by our team. You must contact us to request an exception within 15 calendar days of the original delivery date.
- 15% Restocking Fee: All accepted discretionary returns are subject to a 15% restocking and administrative fee calculated from the original purchase price. This will be deducted from any final credit or refund.
- Freight & Packaging: Goods must be returned completely freight-free to our warehouse. You are entirely responsible for organising and paying all return shipping costs. Items must be returned unused, undamaged, and sealed inside their original, unaltered packaging.
- Mandatory Testing: All technical machinery and plastic welding equipment will undergo comprehensive technical, safety, and operational testing by our technicians upon arrival. If the equipment shows any signs of installation, usage, cosmetic wear, or internal modification, the return will be voided and the item returned at your expense. Nothing in this Returns Policy excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law which cannot be excluded. If a product fails to meet an applicable consumer guarantee (e.g. if it is faulty, damaged, or not fit for purpose), you are entitled to a remedy under the Australian Consumer Law.
Business Purchases & the Australian Consumer Law:
The products and equipment supplied by Techspan Australia Pty Limited are designed, manufactured, and marketed for industrial, trade, and commercial use. To the maximum extent permitted by law, where you acquire goods or services from us as a business consumer, and those goods or services are valued over $100,000 and are not of a kind ordinarily acquired for personal, domestic, or household use or consumption, all implied statutory terms, conditions, warranties, or guarantees are expressly excluded. Where the consumer guarantees under the Australian Consumer Law apply to a business purchase (such as where the goods or services cost $100,000 or less, or are of a kind ordinarily acquired for personal, domestic, or household use), our liability for a breach of a consumer guarantee is limited, at our sole option, to:
- The replacement of the goods or the supply of equivalent goods
- The repair of the goods
- The payment of the cost of replacing the goods or of acquiring equivalent goods or
- The payment of the cost of having the goods repaired.
For non-business, retail consumers acquiring goods or services ordinarily intended for personal, domestic, or household use, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Disclaimer:
While we have endeavoured to ensure that the contents of this website are complete, up to date, true and accurate, we do not provide any warranty or guarantee in relation to the contents of this website. To the fullest extent permitted by law, and subject to the Australian Consumer Law, all implied terms, conditions, warranties, or guarantees are expressly excluded.
Liability:
To the fullest extent permitted by law, and subject to any non-excludable rights under the Australian Consumer Law, we exclude all liability, including, without limitation, liability for indirect, special, or consequential loss or damage of any kind suffered or incurred in connection with your access or use of this website or its contents.
Linking:
This website includes links to third party websites. We have no control over linked sites and we are not responsible for the contents of such sites. We do not endorse or make any representations about the accuracy of information or regarding any products or services found on any linked sites.
Applicable Law:
This website, its contents, and its use by you are governed by the laws of the State of New South Wales, Australia, and any dispute arising in relation to this website will be determined by the Courts of that State.
Contact for Further Information:
If you have any queries, concerns or complaints regarding this website or these Terms of Use, you should contact us here.